Banks can enhance customer experience and boost ROI by integrating Generative AI and Agentic AI with existing RPA bots. Generative AI can automate customer communication, document generation, and personalization, while Agentic AI enables decision-making and adaptive workflows. Together, they enhance process efficiency, reduce costs, and enable smarter, real-time customer interactions. Leveraging current RPA investments with these AI capabilities transforms operations and drives scalable, intelligent automation across banking functions.

Read the full Blog here: https://ramamtech.com/blog/banks-rpa-ai-enhancement